Data Privacy Policy

Effective Date: 2024-11-25

At TSO Link AB, we are committed to safeguarding your privacy.
This Privacy Statement outlines our practices regarding the collection, use, disclosure, and transfer of your personal data. It also informs you of the choices and rights you have concerning your personal information. This statement is accessible via a link in the footer of every TSO Link AB web page.

1. How We Use Personal Data

We collect personal data solely to provide our products or services, fulfill legitimate business purposes, and comply with applicable laws and regulations. Depending on your relationship with TSO Link AB, we process your personal data as follows:

  • Products and Services: Contact details and login credentials are used for purposes such as entering into and performing agreements, providing support, managing orders, delivering products and services, conducting quality controls, operating customer portals, consulting, developing and improving our offerings, and ensuring regulatory compliance.

  • Sales and Marketing: We use contact details, identification information, purchase information, profiles, roles, preferences, login credentials, digital activity data, and publicly available information for sales, marketing, advertising, targeted offers, marketing campaigns, managing contacts and preferences, generating leads, organizing events, and engaging in social media interactions.

  • Online Data Collection Tools: Digital activity information is collected to enable efficient use of our websites, products, and services; optimize functionality; improve user experience; deliver tailored content; and enhance marketing and advertising campaigns.

  • Online Forums and Surveys: Contact details, login credentials, comments, and feedback are used to engage with partners and suppliers in online forums and to conduct customer satisfaction and engagement surveys.

  • Partner and Supplier Programs: Contact details are used to manage relationships with partners and suppliers and to deliver products and services to customers, which may involve receiving personal data directly from you or our partners.

  • Training and Education: Contact details are used to conduct training and education programs for customers, partners, and suppliers.

  • Due Diligence Screening: Contact details and relevant information (e.g., from publicly available sources) are used to conduct anti-corruption due diligence on third parties and required investigations, in compliance with applicable laws.

  • Security and Authentication: Contact details, identification information, and CCTV footage are used to ensure the safety and security of TSO Link AB staff and premises; protect our network and digital assets; provide access to restricted areas and information assets; and protect personal data from unauthorized access.

  • Enquiries and Complaints: Contact details and information included in enquiries and complaints are used to respond and address issues in a timely manner.

2. How We Share Personal Data

TSO Link AB does not sell, rent, or lease personal data to others except as described in this Privacy Statement. We may share and disclose your personal data as follows:

  • Disclosure to Third Parties: We engage suppliers and service providers to manage or support our business operations, provide professional services, deliver products and services, and assist with marketing and sales initiatives. These third parties may process your personal data under appropriate instructions, solely to support and facilitate our use of your personal data. They are contractually required to keep your information confidential and secure and may not use it for any other purpose.

  • Partners, Resellers, and Distributors: We may disclose your personal data to partners, resellers, and distributors to facilitate sales and delivery of our products and services. They are contractually required to keep your information confidential and secure and may use it only for the specified purposes, unless otherwise authorized by you or applicable laws and regulations.

  • Legal Compliance: We may share your personal data to respond to authorized information requests from law enforcement and governmental authorities; comply with laws, regulations, subpoenas, or court orders; enforce or protect the rights and properties of TSO Link AB or its subsidiaries; or protect the rights or personal safety of our employees and third parties, in accordance with applicable law.

  • Business Transactions: In the event of a sale, merger, or reorganization of our business, personal data may be disclosed to prospective or actual purchasers or received from sellers. We seek appropriate contractual protection for personal data in these types of transactions.

3. How We Transfer Personal Data Internationally

TSO Link AB may transfer your personal data within our group of companies and to other third parties. Recipients may be located in countries that do not provide the same level of data protection as your country. We will take steps to ensure your personal data is adequately protected as required by applicable data protection laws. Where required by local law, we will request your consent to transfer your personal data.

4. How to Manage Communications and Preferences

TSO Link AB may provide you with information that complements our products and services and communications about new products, services, and offers. You can manage your communication preferences by contacting us directly or following the instructions provided in our communications.

5. Contact Information

If you have any questions or concerns about this Privacy Statement or our data processing practices, please contact us at:

TSO Link AB
Sveavägen 24
111 57 Stockholm, Sweden
Reg. No.: 559465-8261

Email: info@tsolink.com